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About

Upsonic Community Edition (CE) is our foundation. Its a comprehensive solution for managing and optimizing your code and shared libraries. You can store your functions inside of upsonic codebase and manage them via easy versioning. Read and share via integrated LLM Documentation pipeline. Distribute in your team with AI Search mechanism.

Upsonic Business Edition (BE) is our commercial offering. With features geared towards businesses and larger organizations such as LDAP Access Control, Run History, Dependency Graph, and dedicated support, Upsonic BE is a powerful toolset that allows you to easily create and manage util libraries in Data Teams, Data Engineering Teams and Big Data Teams.

Upsonic Business Edition requires a license key to install and use. If you don’t currently have a license key, you can purchase a license.

Our platform solves your toughest coding challenges, hides the complexity of dependency management, and delivers a user-friendly experience that empowers developers of all skill levels. Whether you’re onboarding new team members or scaling up your operations, Upsonic is here to streamline your processes and boost your productivity.

Our support team is committed to your success. Free tier users can access assistance through community channels, while business customers receive dedicated support for their specific needs.

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Documentation

We’re working hard to ensure that our documentation keeps up with our ever-growing Upsonic community. If you have a question we encourage you to start with the documentation (right here!). If you can’t find what you’re looking for, please visit our Knowledge Base or one of our support channels.

For more detailed step-by-step guides to Upsonic, we’re building out the Upsonic Academy with more courses regularly.

As an open source product we rely on users in our community to support one another by asking questions, engaging in discussions and sharing knowledge. Together with the documentation found on this site and our YouTube channel, we cover a lot of ground but there may be gaps.

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Getting Support

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Getting Support

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Community Edition, Storing, Docs and AI Features, Home & Student Users

Community Edition users can access support through the following channels:

  • Log Bugs on GitHub: Report any bugs on our GitHub Issues page so they can be properly managed and addressed.

  • Flag Vulnerabilities: If you discover a security vulnerability, please email us immediately at support@upsonic.com so we can address it promptly.

  • Document Issues: Report any documentation issues via our GitHub documentation channel. You are also welcome to contribute directly to make our documentation better!

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Business Edition Customers

For our Upsonic Business Edition customers, you can log tickets directly with our team:

  • Request Support: Email us to report a bug, ask a question, tell us about a documentation issue, or request a feature. Your tickets will be checked and resolved by our dedicated Upsonic staff within the agreed Service Level Agreement (SLA).

At Upsonic, we are dedicated to providing timely and effective support to ensure you have the best experience with our platform. Thank you for being a part of the Upsonic community!